Payment Policy

Effective date: 2026-02-22

Accepted Payment Methods

• Stripe invoices (card, supported digital wallets including Venmo where available)
• PayPal Business invoices
• Bank transfer (ACH/wire)
• Wise (international clients)

Billing Rules

• Projects typically require 50% upfront to begin.
• Retainers bill monthly in advance.
• Milestone work starts only after milestone funding/approval.

Processing & Currency

• Primary billing currency: USD unless otherwise agreed.
• Client is responsible for platform/payment processing fees, FX fees, and transfer fees where applicable.

Failed/Disputed Payments

• Work may pause on failed or reversed payments until resolved.
• Chargeback/dispute events require immediate written notice and cooperation from both parties.

Refund Policy

Due to digital service delivery and reserved production time, completed work and started milestones are non-refundable unless otherwise agreed in writing.

Contact

For payment questions: [email protected]